In an effective organization, employee developmental needs are addressed. Developing in this instance means increasing the capacity to perform through coaching and mentoring, giving assignments that introduce new skills or higher level of responsibility, improving work processes or other methods. Providing employees with training and developmental opportunities encourages good performance, strengthens job-related skills and competencies, and helps employees keep up with changes in the workplace, such as introduction of new processes or technology.
Carrying out the processes of coaching and mentoring provides an excellent opportunity for managers and employees to identify developmental needs. While planning and monitoring work, deficiencies in performance become evident and coach and team member are able to address them. Areas for further enhancing already good performance also stand out, and action can be taken to help successful employees improve even further.
This Coaching and Mentoring Training aims to equip managers and supervisors with the right information and skills to help bring out the best in their employees. The learning will be made intensive by utilizing learning games, case, studies and role plays. In order to ensure application of the knowledge and development of skills, the program includes a post-workshop project that will require them to identify a target person or teams to apply what they learned in the workshop. They will be required to submit a report detailing the applications of the tactics and the results. This tactic will show participants that all the techniques shared in the program are doable and helpful in building employee skills and work attitude.
At the end of the training, the participants are expected to be able to:
- Identify the basic processes behind coaching & mentoring
- Describe how to introduce coaching & mentoring into the organization
- Apply various tactics in Coaching and Mentoring using the Situational Leadership Framework
- Describe the nature of the relationships that must be managed in order to sustain coaching and mentoring