Persuading customers to part with their money may not be easy, but the actual process is a straight forward one. Whether one is selling to business or individual customers, the rules remain the same. Identify targets, understand customers’ needs, then sell the benefit of your products, handle objections and then close the sale. What happens as the process progress spells the difference between selling and not selling.
An important ingredient in the success of any business is good selling. Without it, many sales are lost – sales that may mean the difference between success and failure. This program will show participants and help them demonstrate creative selling techniques.
Retail Sales Training Workshop Objectives
- Explain the importance of maintaining a positive professional sales image.
- Enumerate the characteristics of an effective Sales/Service Professional.
- Enumerate and explain each phase of the sales and service cycle.
- Display and apply their roles and their newly acquired knowledge, skills, and attitudes as Sales/Service Professionals