So many leaders today are not performing at their best because they have not yet embraced a culture of change for themselves—they are now in charge of leading men and women in an organization with very tall ambitions for itself. Not all the time can we control our external environment, but we can control how…
When an employee hears the words Client/Customer Service, there should only be one thought that would come to mind: the Customer is the MOST IMPORTANT PERSON. But is that what happens? Most often, clients are often regarded as interruptions. Clients then are at a loss for whom to approach, while some do not care. This…
If you’re looking to take your project management skills to the next level, ExeQserve’s Fundamentals of Project Management Program is a must-attend course. Designed and facilitated by the esteemed Mr. Homer Baria, a seasoned Project Management Professional (PMP®), this comprehensive program offers a unique blend of theory and practical application, ensuring participants gain a deep…
At the heart of ExeQserve’s offerings lies the transformative training programs meticulously crafted by Professional Coach and Training Facilitator, Christine dela Cruz. With a steadfast commitment to empowering individuals and organizations, Christine’s programs are designed to foster growth, cultivate excellence, and drive sustainable success. Empowering Leaders in Driving a Positive Company Culture Leaders play a…
In the captivating realm of Pokémon Go, players traverse a virtual world that mirrors our own, on a quest to capture and train pocket monsters known as Pokémon. This game, while primarily a source of entertainment, unexpectedly serves as a rich metaphor for real-world talent development in the corporate sector. The parallels between managing a…
Gone are the days when a manager’s technical know-how was the sole measure of their effectiveness. In today’s fast-evolving business landscape, a harmonious blend of technical prowess and leadership skills is not just ideal; it’s essential. Unfortunately, there is still a flood of managers who try to save the day by taking over the work.…
Whenever I get a chance to talk about Delegating, I see participants squirm with guilt when I talk about signs that one is poorly delegating. Delegating is a fundamental skill for effective leadership and management. When done well, it empowers your team members, fosters their growth, and allows you to focus on higher-level tasks. However, many…
How important is it for you to be able to influence your boss? Managing your boss can help you find common ground with your manager, build a strong and trusting relationship, and help you showcase your leadership skills. Navigating hierarchical structures and influencing decisions from the bottom up can be challenging in any cultural setting,…
Interviewing plays an integral role in the process of candidate selection. Finding the right person to fill a given position at an organization requires a good amount of calculated risk, because not only does it cost to hire an employee, but even higher if you hire the wrong employee. This stresses the importance of line…
Leaders serve as role models for their teams, demonstrating the desired behaviors and work ethic, and setting the standards for others to follow. When leaders embody the company’s values and culture, it reinforces those qualities throughout the organization. Effective leaders empower their employees by delegating, providing autonomy, and encouraging innovation. They create a supportive environment…