Insights written by ExeQserve’s pool of subject matter experts and junior consultants tackling different issues, trends, and current practices in the industry. They will share their experiences as Consultants in the Philippines.
Unlocking Potential: Christine dela Cruz’s Transformative Training Programs
At the heart of ExeQserve's offerings lies the transformative training programs meticulously crafted by Professional Coach and Training Facilitator, Christine ...
How People Talk & Listen Impacts Your Company’s Performance
As someone whose job entails helping companies and their employees grow, I've seen how good communication can make a big ...
The Path to Effective Leadership: Mastering the POLC Framework
Whether you're leading a small team or a multinational corporation, effective leadership is essential for driving success. One widely recognized ...
The Secret Weapon for Millennial and Gen Z Career Success? A Professional Coach.
These days, many companies are realizing the benefits of offering professional coaching to their millennial and Gen Z employees. While ...
Top 10 Reasons Managers Fail To Delegate
Over 2 decades, I have conducted dozens of training on leadership and people management. In those times, I have asked ...
The Coercive Power of the Mam/Ser Culture in the Philippines: A Reflection on Titles and Communication
In my journey through the professional and leadership landscapes of the Philippines, I've been deeply immersed in a culture that ...
Invest in Strengthening the Minds of Your Leaders
The strength of an organization does not solely rely on its financial health or technological advancements but significantly on the ...
Embracing Growth: A Sneak Peek into ExeQserve’s 2024 Initiatives
As we embrace the possibilities of 2024, ExeQserve, your partner in organizational growth and people empowerment, is excited to share ...
ExeQserve CEO Elected as President of the Philippine Society for Talent Development
In a significant development for the talent development community in the Philippines, ExeQserve CEO Edwin C. Ebreo has been elected ...
As a Manager, Should You Be Friends with Your Team Members?
In my role as a Leadership and Management Skills Development Consultant, I frequently encounter the complex question: "Should managers be ...
Unveiling the Parallels: Pokémon Go and Real-World Talent Development
In the captivating realm of Pokémon Go, players traverse a virtual world that mirrors our own, on a quest to ...
5 Signs You’re Power-Tripping and Why You Must Stop
Since I started producing TikTok Videos, I have received messages from people seeking advice on how to deal with power-trippers ...
Candidate “Ghosting”: Understanding the Causes and Strategies for Prevention
In the Philippine job market, recruiters are increasingly facing the challenge of "ghosting" — when candidates abruptly cease communication without ...
The Business Case for Competency-based Recruitment: A More Objective Approach to Hiring
Talent Acquisition is complex. Hiring decisions can make or break a company. While a right hire can propel a business ...
Grit to Greatness: Rock Lee’s Unyielding Pursuit of Excellence
In the vast and captivating world of anime, there are characters who transcend the boundaries of fiction and inspire us ...
Performance Appraisal is Not Performance Management
In the corporate world of the Philippines, a common misconception prevails, equating performance management with performance appraisal. However, this view ...
Managers, Stop Relying Too Much on Your Technical Skills!
Gone are the days when a manager's technical know-how was the sole measure of their effectiveness. In today's fast-evolving business ...
The Leader as the Foundation of Communication Culture
The Essential Role of Leadership in Communication In my experience as a training consultant, I've observed a vital but often ...
We Need to Revisit Communication Skills: A Closer Look at the Essence of True Leadership
When we talk about leadership, there's one skill that stands out more than any other - communication. This isn’t about ...
Crafting a Cohesive Talent Development Ecosystem Through a Competency Framework
The success of an organization hinges on its ability to cultivate a workforce that is not only proficient but also ...
Opening the Door of Change
Change is an inevitable part of life, yet it is often met with resistance and fear. The concept of change, ...
Why Teamwork is Not Enough
In my more than two decades as an organizational and talent development consultant, I've seen many teams operate under the ...
Why Leaders Must Learn About Culture Building
Peter Drucker once famously said, "Culture eats strategy for breakfast." This powerful statement underscores the critical role that organizational culture ...
5 Signs That You Are Bad at Delegating and What You Should Do
Whenever I get a chance to talk about Delegating, I see participants squirm with guilt when I talk about signs ...
The Aikido of Turning Bad Criticism into Useful Feedback
Receiving bad criticism can be a challenging experience, especially when it's delivered poorly or feels like a personal attack. However, ...
Balancing 4-Level Training Evaluation with a 4-Level Training Strategy
Do you implement a 4-level Training Evaluation? If your answer is yes, that’s great, but do you also have a ...
How to Manage Your Filipino Boss
How important is it for you to be able to influence your boss? Managing your boss can help you find ...
Mentoring Versus the Tyranny of the Urgent
Every time I conduct mentoring or coaching courses, I'm met with a chorus of managers echoing the same concern: "How ...
Top 10 Reasons Why You Are Still a Micromanager, and How to Stop Being One
Micromanagement, the bane of modern organizational growth, is a term many of us have come across, and some might even ...
How to Build Strong Relationships with Your Team Members
Relationship spells the difference between commitment, and minimum compliance, interdependence and counter-dependence, collaboration and to each his own. Leaders who ...
When is Training Not Training?
Training is important. Companies invest money to help equip people in the organization for the challenges of today and tomorrow ...
Navigating the Paradoxes of Leadership and Management in the Workplace
If you like to read or listen to leadership and management experts talk, you might find yourself (as I am), ...
To Develop a Competitive Recruitment Strategy, You Need to Go Outside the Recruitment Department
Business has long been compared to a battleground, and in the twenty-first century, the competition for talent has reached a ...
Poor Leadership Leads to Poor Customer Experience
"Poor leadership leads to poor customer experience" I see it all the time! Maybe you also see it all the ...
Moving from Victim to Victor without Turning Into a Villain
Life often presents us with challenges that can make us feel like victims, helpless in the face of adversity. This ...
You Cannot be a Level 5 Leader to Everyone. At Least, Not Right Away
As I explore the world of leadership, I've found John Maxwell's "5 Levels of Leadership" roadmap to be incredibly helpful ...
The Why’s and How’s of Building Trust: The Foundation of Strong Relationships
Think about the person you trust the most. Their face, their name—it's likely an individual who you don't hesitate to ...
Taking Charge of Your Own Professional Development
In the ever-evolving landscape of the modern workplace, one truth remains constant: the responsibility for your professional growth rests firmly ...
The Immense Power of Start-Stop-Continue as a Learning Action Plan Tool
Imagine attending a training session or workshop with high expectations of acquiring new skills or knowledge, only to return to ...
A Roadmap to Effective Performance Management and Talent Development for HR Managers
Remember that intense conversation in "Usapang Training Atbp" where we delved into performance management as a talent development tool? The ...
You Don’t Stop Building Your Team: The Cha-Cha that is Team Development
Let's dive right into something that's been on my mind lately – the undeniable fact that our teams are never ...
Stop Guessing, Keep Asking: Harnessing the Power of Curiosity
When did you stop asking and started guessing? Remember the time when we were kids, and our insatiable curiosity led ...
Effective Communication: The Power of Willingness Over Eloquence
Despite its significance, effective communication remains an elusive skill for many. The reason behind this lies in our tendency to ...
Empowering Growth: Meet Christine Dela Cruz, ExeQserve’s New Training Consultant and Professional Executive Coach
We are thrilled to announce that ExeQserve has welcomed a new addition to its family - Christine Dela Cruz. A ...
Signs Your Training Might Be a Waste of Time (And How to Make Every Minute Count!)
Training sessions can be a valuable investment in your professional development. However, there are times when it feels like the ...
HR Can be a Thankless Job: It Shouldn’t Be
Despite their crucial responsibilities, HR professionals often face challenges in gaining recognition for their contributions. That’s why many HR practitioners ...
Becoming a T-Shaped Professional: Unlocking the Power of Diversified Skills
I have been noticing that many managers and supervisors lean too much on their technical skills and experience that they ...
Unleashing Potential: Meet Kevin Nera, ExeQserve’s New Talent Development Consultant
In today's fast-paced and competitive world, organizations are continuously seeking ways to enhance their human capital and create environments that ...
Navigating Wage Distortions in Complying with Mandatory Wage Increase in the Philippines
Is Wage Distortion Adjustment mandatory in the Philippines when there is a mandated wage increase? The answer is NO, it ...
First, Build Trust: The Important Role of Leadership in Building Teams
Team building is a vital aspect of successful organizations. When teams work together cohesively, it leads to increased productivity, innovation, ...
Attracting the Right Candidates: The Power of Employer Branding
In today's competitive job market, it's crucial for companies to go beyond offering top compensation packages to attract the right ...
The Crucial Role of Customer Service: Building Stronger Relationships and Partnerships
Companies continuously seek ways to set themselves apart from their rivals in the cutthroat business environment of today. While innovation ...
Don’t Just Build Your Team, Build a Community: The Value of Serving Your Teammates
Teamwork has become an indispensable aspect of success. As leaders and managers, we often focus on building teams that can ...
The Gen Z Will Make You a Better Leader if You Figure Them Out
In today's rapidly evolving workplace, understanding the different generations is essential for effective leadership. Each generation brings unique values and ...
5 Tips for Writing an Effective Incentive Program
In today's competitive business landscape, organizations are constantly seeking ways to motivate and engage their employees. One effective tool for ...
5 Mistakes Hiring Decision-Makers Make: A Guide to Avoid Costly Hiring Errors
Making effective hiring decisions is crucial for any organization's success. Hiring decision-makers hold the responsibility of selecting the right candidates ...
How to Receive Feedback Without Getting Hurt
Receiving feedback can be challenging, especially when it feels critical or hurtful. However, the way we perceive, and handle feedback ...
First, Lead Yourself: The Foundation of Effective Leadership
Leadership is often associated with guiding and inspiring others toward a shared vision. However, what many overlook is that the ...
From Human Capital to High Performing Asset: Unlocking Your Career Potential
As I reflect on my experience as a manager, I recall a time when I advocated for salary increases for ...
Should We Fear Failure? The Answer is Yes…
Failure. It's a word that carries a heavy weight, evoking fear and uncertainty in the hearts of many. We've all ...
Are Your Managers Shaping Your Company’s Service Culture?
The quick answer is YES! What kind of service culture they are shaping and what can be done to align ...
When is Workplace Employee Discipline Not Workplace Employee Discipline?
Maintaining workplace discipline is essential to ensure a productive and professional work environment. Companies in the Philippines often orient their ...
There is no I in Team, but…
Teamwork has always been an essential aspect of achieving success in any area of life. We’ve all heard of that ...
10 Signs that Your HR Manager is Stuck
The great resignation, quiet quitting, low employee engagement, and the changing workplace dynamics brought about by the difference in values ...
The Two Major Barriers to Leadership
Nope, it does not include the lack of skills. That's the easiest barrier to address. When we talk about the ...
On Performance Appraisal, Promotion and Office Politics
Performance appraisal and promotion are important aspects of any organization's HR processes. These processes help identify high performers and provide ...
Training as Retention Strategy
As a training consultant, I notice a steady increase in companies inquiring about training with the intention of motivating employees ...
The Urgency of Retraining Your Company Managers and Supervisors for Today’s Workers in the Philippines
In today's rapidly evolving work environment, it is crucial for companies in the Philippines to retrain their managers and supervisors ...
Rethinking HR: Addressing the Changing Employee Expectations in the Workplace
The workplace has evolved drastically over the years, and with it, the expectations of employees have changed as well. In ...
Why Managers Fail to Delegate and How to Change it
In any organization, delegation is an essential component of effective management. Unfortunately, many managers struggle to delegate effectively. They may ...
On Becoming a Credible HR Activist
Human resources (HR) managers play a critical role in an organization's success by managing its most important asset, its employees ...
Positive Discipline: Why HR Needs to Change its Disciplining Tactics Today
Historically, disciplinary action in the workplace was viewed as a means to punish and control employees who broke established rules ...
The Managers’ Role in Building a Learning Culture
A huge amount of learning and development investment go to waste simply because many of the people in charge (HR, ...
A Take on Simon Sinek’s Reverse Bucket List
As someone who recently graduated from university and started earning his own money, I had the idea of updating my ...
An Outsider Looking In: A Reflection of a Training Coordinator Attending a Facilitation Skills Training
What comes to mind when we hear the word “training”? Is it a waste of time? A form of personal ...
5 Things Managers Say that Hinder Communication
Don't say these if you want to create an environment of psychological safety. 1. "Hey, listen carefully! I don't like ...
An Open Letter to Learning and Development Managers: Don’t Waste Your Money in Online Training if You Can’t Do This
By: Edwin Ebreo Online facilitator-led training has been the convenient replacement for face-to-face training when the covid pandemic broke. While ...
A Look into an ExeQserve Intern’s Internship Experience
An internship is definitely one of the best things to do to achieve personal and professional growth as a college ...
A Step Forward: Internship at ExeQserve
Before I started my internship at ExeQserve Corporation, I had three goals and expectations in mind. Let me share them ...
ExeQserve Conducts 182 hours of Training in June
ExeQserve, a Human Resource, Organization and Talent Development Consulting company based in the Philippines clocked 182 hours of training in ...
5 Reasons Why You are Not Coaching
Coaching is a valuable talent development skill. Anyone who possesses this skill can help others enhance their capacity to perform, ...
ExeQserve Premium L&D Program
Let ExeQserve Help You Bring Your L&D Strategy to a Higher Level! The Challenges of Outsourcing Training Several challenges hinder ...
How to Build and Strengthen Your Company’s Mentoring Culture
First of all, let me sell you the big idea of building and strengthening your company’s mentoring culture. A well-implemented ...
How Coachable Are You?
In this post, I wish to share my thoughts on three things; indicators that one is coachable, the value of ...
Did You Really Shift from T&D to L&D?
Do you remember when you changed your department or section’s name from Training and Development to Learning and Development? What ...
ExeQserve and Learning in the New Normal
Let’s all agree that this COVID-19 Pandemic is terrible. Not only is it putting us all at risk, but it ...
As a Boss, Should You Let Your Staff Learn How to Manage You?
My quick answer is yes. Managing your boss is a very important skill! As a boss, it serves you to ...
From Performance Appraisal to Performance Management
This article is an excerpt from the book I wrote, The Performance Management Toolkit. This describes the inspiration behind the ...
The Real Challenge of “Hiring for Attitude and Training for Skills”
We heard this quote a long time ago. Simon Sinek mentioned something similar to it recently, and it went by ...
HR and Line Partnership for Effective Recruitment
Here's an update from my experience running three courses on recruitment in 2019. When you run training for people of ...
The Not-So-Hidden Other Benefits of Succession Management
The main reason for having a Succession Management Program is quite obvious; we want to make sure that we have ...
Transitioning HR from Innovation Victim to Hero
I cannot emphasize enough the importance and urgency of HR demonstrating innovative-ness in creating solutions that attract, retain, develop, and ...
FAB: The Most Powerful Sales Tool Never Used
By: Boom San Agustin If you’re an old hand at selling, like me, I’m sure you’re familiar with the Feature-Attribute-Benefit ...
Using Competency Frameworks for Talent Development
Developing a Competency Framework and using it to implement a Talent Development Strategy is a challenging and worthwhile endeavor. You'll ...
4 Levels of Learning and Development Management
For the last 25 years, I’ve been working with Learning and Development Managers from various organizations and industries. I’m always ...
How to Get Serious in Building a Strong Service Culture
It is most often the case. Front liners are sent to customer service training hoping that they’ll get better at ...
Can a Team Building Event Hurt Teamwork?
The quick answer is yes, it can. When you tell your team, you are going to have a team building ...
Establishing Your Talent Development Strategy
What do recruitment, career and succession management, training, and performance management have in common aside from they seem to all ...
Investing in Improving Your Employees’ Thinking Skills
It can sound insulting if you think about it. I’ve heard several participants express their feelings about being sent to ...
The Real Challenge of Hiring for Attitude
“Hire for attitude, train for skill” I’ve heard this quote so many times and from so many sources, I could ...
Stepping up to the Challenge of Big Group Team Building
To be honest, I like facilitating team building for small groups better. I like seeing each participant eye-to-eye, facilitate deep ...
What’s in Your Leadership and Management Development Program?
“Everything rises and falls on Leadership” – John Maxwell This means that a lot is at stake in your organizational ...
The Road to Empowerment
The ultimate goal is delegation. When I conduct training on People Handling Skills, I say that it is the ultimate goal, to ...
Addressing What’s below the Surface of the Competency Iceberg
I’m writing another article on this topic because I feel that I didn’t do enough analysis on the impact of ...
The Iceberg and Why You Need to Build Your Competency Model
Is it possible that you are wasting money on training because your learners are not ready to learn? Is it ...
Why Build Your Employees’ Strategic Thinking Skills?
First of all, strategic thinking is not strategic planning or management. The latter is a by-product of the former. Wikipedia ...
Using World Café and Open Space Technology for Strategy Development and Planning
ExeQserve, one of the Philippines leading HR and Training consulting companies recently conducted a two-day planning session for a global ...
Balancing Management and Leadership
By Edwin C. Ebreo Managing is not the opposite of Leading. Being a leader doesn't mean departing from managing. When ...
Keys to Effective Application of Learning.
by Edwin C. Ebreo A lot of training money is spent on programs that will not see the light of ...
Improve Communication to Improve Performance
It’s amazing how much money is spent on strategy, process improvements and technology and not a lot on the one ...
Building Competencies that Enhance Teamwork
By Edwin C. Ebreo As a Training Consultant and Team Building Facilitator in the Philippines for many years, I have learned ...
On the Subject of Employee Engagement.
Every employee has had their fair share of office horror stories. The “We need to talk”, the HR audit, the ...
4 Reasons Why You Should Outsource Your Recruitment Process
A lot of companies outsource a lot of their processes to other companies that specialize in handling those specific areas ...
The Benefits of Being Assertive
By: Edwin Ebreo I always talk about this with my daughters. I encourage them to be assertive in their communications ...
Why Do Organizations Strive for Happier and More Engaged Employees?
Why do organizations strive for happier, more engaged employees? There has been a multitude of extensive research and studies on ...
Tips for the Modern Recruiter
Traditional recruiting approaches are slowly becoming obsolete as the information age picks up steam. Times are changing and we cannot ...
Get Hired: Body Language Dos and Don’ts
Being in an interview can be a daunting task, there are a lot of things that you need to take ...
Better Communication = Better Performance
Communication is the cornerstone upon which success is founded upon. It is firmly rooted in our desire to socialize and ...
4 Tips for a winning Job Description!
It is no secret that a properly written job description is the first step towards organizational excellence. Not only does ...
Wear it Right!
First impressions matter and that is the reason why people spend so much time and money developing their wardrobes and ...
3 Reasons Why Training Fails
Training is done with improvement and development in mind. If it is done just for the sake of doing it, ...
Stress! No, wait! Overtraining!
Train the workforce! But not too much Training in the workplace is of the utmost importance. It exposes your employees ...
Team Building: What It’s All About
Team building activities are all the rage nowadays. It seems like every company hosts one every year. But what is ...
The Right Fit
Right workforce training is the first step toward industry success. With the right materials and training, even the most inept ...
Team Building. More fun in the Philippines!
HIGH PERFORMANCE TEAMS are competitive. They don’t back down on challenges. They surge forward, step up to the challenges and succeed. ExeQserve is ...
HR Strategy Planning
There is a direct relationship between organizational success and the quality of HR Work. Available for download in this post: ...
People Management and Organizational Effectiveness
If people think that their HR Department is not contributing enough to the company’s bottom line, they probably aren’t, but they should ...
ExeQserve Supports Workplace Learning and Performance
This concept is sweeping the world of training. In the Philippines, our own Philippine Society for Training and Development is ...
Building Strategic Partnership Between HR and Line Managers
By Edwin C. Ebreo It’s true! Everyone in your organization that carries a managerial title has human resource management responsibilities. As ...
Why is Management Team Building an Important Investment?
By Edwin Ebreo Let me answer that question directly. It can help you get more return in your other investments When ...
The Relationship Side of Disciplining
By Edwin Ebreo When employees violate company policies, it is the supervisor or manager’s job to give the appropriate sanction ...
Making SMART Goals, SMARTER
By Jun M. Roy (Jun Roy is one of ExeQserve’s Senior Training Consultants. He is also the head of training for ...
There is No “I” in Team but There is in “Win”
By Edwin C. Ebreo “There is no I in Team” Michael Jordan was reminded by Chicago Bulls assistant coach Tex Winters ...
On Resume Writing: Turn the ZZZZs to Zings
By: Geraldine Cruz If resumes are supposed to put people in the best possible light, then why are many dynamic, driven ...
Top 10 Service Culture Indicators
by Edwin C. Ebreo How deeply is customer service embedded in your culture? I came up with some kind of a ...
The Two Faces of Social Web
By: Sonnie Santos Someone asked to clarify the difference of social web from social networking sites. I explained that social ...
Spiritual Intelligence as Management Tool?
By: Sonnie Santos In a post about 5 months ago, I briefly discussed about spiritual intelligence. I got several inquiries ...
A+ for Credibility
By: Geraldine Cruz The job of your resume and cover letter is to convince your potential employer to shortlist you ...
The Key to Performance Management Success
By: Edwin Ebreo How do you know you have a successful performance management system? That’s when your employees’ performance are improving ...
Wield The Power Of Communication
By: Edwin Ebreo Work gets done, problems get solved, customers are happy and goals are achieved. Such is the power ...
Factors That Affect Teamwork
By: Edwin Ebreo In all my years as a team building facilitator and participant, I have observed that five factors ...
Shift Your Recruitment Mindset; Get Them While They’re Hot
By: Christine Dapa They say good things come to those who wait. This used to be true even for talent selection ...
Are They Tasks or Performance Managers
What is the Difference? Task managers see to it that employees are busy, that they are doing things exactly as ...
The Art of Communicating to your Customers
By: Geraldine Cruz I just read what could possibly be the most self-centered piece of advertising I’ve read for a ...
Automating HR Process
If HR is to play a strategic business partner role in the organization, it needs to streamline its activities so ...
Teamwork Anemia
See if this scenario looks familiar: The CEO calls for a regular Management Committee meeting. The committee members prepare their ...
Getting Training ROI
While many companies realize the importance of training in improving employee performance, many are also frustrated by the apparent lack ...
Do You Have Teamwork? Your Meetings Say It All
Do you have teamwork? After 14 years of studying teams and teamwork, I’m more inclined to guess that you don’t ...
Let’s Grow More Talent
The Funny thing is, despite the economic downturn which some people say lead to loss of jobs, companies continue to ...
Training is Not Just an Event
It is a process that has inputs and must have outputs. If training performance is being measured by the number ...
When Training is Not the Only Solution
I had several interesting conversations on this topic with some clients. I’ve received to help companies improve their employees’ performance ...