The productivity of any organization or enterprise to a large extent, depends on the morale and motivation of its employees. One of the principal factors affecting this is the “pay policy” and “pay structure” of the organization. Paying employees less than the work they perform generates dissatisfaction leading to low morale. Additionally, the hidden cost of paying employees more than necessary also is not desirable.
External equity means that the organization’s levels of pay compare favorably and competitively with the salaries offered by comparable organizations for similar jobs. External equity is achieved by making certain that positions are being paid at levels that salary surveys and other data indicate are going rates in the marketplace from which employees are recruited.
A cornerstone of good employee relations is the payment of salaries that each employee believes reflect his or her level of responsibility and value as compared to other employees. When employees believe that management is not recognizing their contributions, external equity drops in importance. More significant is the fact that even if there is sound external equity, an employee who believes his or her salary is not “fair” will find fault with the organization’s overall pay structure. Hence, organizations must maintain internal equity as it helps in maintaining high motivation and morale.
Since the majority of employee dissatisfaction is traced to pay inequities which in effect results in higher labor turnover and inefficiencies (apart from the many other problems in industrial relations), job evaluation concerns itself with the prejudice in pay structure. It provides a sound basis for the establishment of fair and equitable rates, taken from the relative worth of jobs in the organization.
The installation of a company-wide job evaluation program is deemed expedient and necessary to establish an orderly, rational, systematic structure of jobs based on their worth to the business, to justify the existing pay rate structure, or to develop one that provides for internal equity, and to assist in setting pay rates that are comparable with similar jobs in similar industry or other businesses.