Personal Leadership Workshop

Personal Leadership all starts with deepening self-awareness. Managing one’s emotion means being able to recognize the emotion at play and being able to express it in a way that’s productive or constructive.  Being self-aware means recognizing where the emotion coming from, or what factors are involved, like values, aspiration, or personal tendencies.  Without being able to recognize all these bits and pieces that compose who you are, it is easy to go out of control and ruin relationships and opportunities. On the other hand, being self-aware help gives you an opportunity to make decisions that are more aligned with your values and your aspirations.

ExeQserve consultants designed this 2 hours highly interactive session to provide learners to help you take stock of your emotions, your values, and leadership capital so you may be able to use them in alignment with your goals and aspiration.

Learning Objectives

• Explain the behavioral attributes of self-awareness
• Use the JOHARI window to take stock of one’s relationship with self and others
• Use a technique for enhancing emotional awareness
• Recognize emotional triggers and the reactions they elicit
• Take stock of one’s Personal Capital using the Iceberg Model
• Take an inventory of one’s core values
• Draw a vision of one’s aspiration and use it as an anchor for personal development plans

Session Outline

• Introduction to Self-awareness skills and behavioral attributes
• Enhancing Emotional Awareness
• The JOHARI window to your relationships
• Acknowledging Mental Models – Appreciating how one’s mindset affects one’s attitude, behavior, and performance
• My Hero journey – appreciating one’s own life learning and experience
• My Success Capital – taking inventory of one’s personal strengths, values, and relationships that can contribute to

Our ability to deal with others and situations effectively, largely depends on our ability to deal with our thoughts, responses, and reactions.  It takes skill to allay a fear or to not be driven by anger. It takes a great deal of motivation to pursue learning. This learning event will help you pay attention to the mindset that you have at play, and learn to manage it so that you can respond effectively to situations in ways that energize you as well as energize others. ExeQserve consultants designed exercises to deepen your understanding of the concept of mental models, growth mindset, and self-talk, and simulate the application of techniques in various situations.

Learning Objectives

• Explain the attributes and skills that reinforce self-regulation
• Describe the process of managing paradigms or mental models
• Differentiate between Fixed and Growth Mindset and create an action plan to remove barriers to personal growth
  Apply learned optimism and disputation process to manage negative emotions (fear, anger, etc)
• Apply techniques to prioritize and become more deliberate in one’s actions

Session Outline

• Attributes and skills of self-regulation
• Paradigms and ladder of Inference
• Moving from Fixed to Growth Mindset
• Applying learned optimism and disputation to manage negative self-talk
• Apply prioritization concepts to improve self-management.

Being socially aware goes a long way. It builds leadership, strengthens relationships, fosters open communication, collaboration, and cooperation. Three important skills are essential to social awareness: listening, empathizing, and demonstrating respect for differences. This two-hour session is designed to deepen your understanding of social-awareness and empathy. You will also learn some active listening techniques, and ways to appreciate difference and diversity.

Learning Objectives

• Appreciate the value of self-awareness in relationship management
• Describe the power of empathy to strengthen negotiation, collaboration, creativity, security. Emotional connection, and identifying needs
• Differentiate affective empathy with cognitive empathy
• Enumerate the 4 elements of empathy
• Practice listening and facilitating dialogues to strengthen empathy
• Apply techniques to thrive in diversity

Session Outline

• The attributes and skills of socially aware individuals
• Exploring the power of empathy
• Listening to strengthen understanding and empathy
• Appreciating diversity

The ability maintains a productive relationship with others requires great skill. We all deal with so many unknown external variables, that we cannot possibly predict how people will respond to us. What we can do is manage our side of the relationship which is our responses to situations and people. Using lessons on self-awareness, regulation, and social awareness, this session tackles trust-building, working in teams, managing up, and relating well with clients. This session also tackles to some extent, the use of assertiveness in expressing oneself, and dealing with challenging situations.

Learning Objectives

• Identify the attribute and skills needed for effective relationship management
• Enumerate actions that lead to a rich emotional bank account with others
• Describe the behaviors of valued team member
• Apply tactics for effectively managing the relationship with one’s boss
• Apply relationship management in customer service.

Session Outline

• Building a trusting relationship – building a rich emotional bank account with others
• Being a valued team player – embracing the qualities of a valued team member
• Managing up – Succeeding by helping one’s leaders succeed
• Minding the Customers – Appreciating the impact of an individual’s work on customer happiness
• Developing a Personal Growth Plan