What if everyone in your organization is capable of Design Thinking? What if they are all equipped to innovate in a way that is mindful of the recipients of such innovations? We’re talking about customer-focused solutions, IT, HR, Finance, and Procurement processes, that make it easy and efficient for those who need the support. It pays to train your people on Design Thinking.
Innovation makes businesses and organizations relevant in the world today. Whatever role you play in a business or a community- an educator, a global leader, a government official- you are expected to think of better ways of doing things and implement them. Large organizations are even driving initiatives to have a lean structure that is to do better with less. While there are programs that encourage a person to be creative, innovation and creativity are much more complicated than simply a willingness to be creative.
The design thinking process is what puts creativity into action. It’s a structured problem-solving approach where ideas are generated and evolved into designing solutions for the end users. It’s a profoundly human approach that relies on your ability to be intuitive, to interpret what you observe, and to develop ideas that are emotionally meaningful to those you are designing for.
A design thinking process has several stages: Empathize, Define, Ideate, Prototype, and Test.* Within these steps, problems can be defined, the right questions can be asked, more ideas can be created, and the best answers can be chosen to uncover compelling solutions to identified problems.
Organizations around the world such as Capital One, Citrix, etc. are using Design Thinking as a way of thinking for inspiring innovation. The process is can be used in all aspects of business operations.
Reference
*Design Thinking: From Insights to Innovation, Institute of Design, Stanford University
Overview
It is a 2-day workshop focused on exploring a human-centered process for innovation that can be applied to product, service, and business design. This process is visual, tactile, and experiential where participants will be encouraged and empowered to bring out their creativity in designing innovative solutions for the benefit of internal or external customers.
Terminal Objective
Participants should be able to create prototypes of their innovative solutions to address organizational or customer challenges they’ve defined using the Design Thinking Model
Enabling Objectives
- Identify interview and observation techniques to understand customer motivations better
- Apply idea generation methodology to gather more alternative solutions to a problem
- Create a prototype of a solution
- Elicit feedback and insights to improve a solution
- Create a project plan based on solutions and success measure
If you want this Design Thinking Boot Camp Training for your team, call us today at 8459 9603 or email your inquiries at information@exeqserve.com
