Micromanagement, the bane of modern organizational growth, is a term many of us have come across, and some might even be unknowingly guilty of practicing it. Let’s dive deep into understanding this concept and unmask the reasons behind it. If you are indeed a micromanager, you can’t get off it overnight. Empowering people requires an…
Relationship spells the difference between commitment, and minimum compliance, interdependence and counter-dependence, collaboration and to each his own. Leaders who don’t know how to build a strong working relationship with the team will find themselves frustrated with progress and end up putting out fires a lot. Building strong relationships with your team members is not…
Training is important. Companies invest money to help equip people in the organization for the challenges of today and tomorrow. We can’t really say that this money goes to a suitable training investment. That’s because many make the mistake of spending money on learning events that don’t qualify as training. They are sold as training,…
If you like to read or listen to leadership and management experts talk, you might find yourself (as I am), confused about their seeming contradictions. As a manager, you are expected to be “in charge” or in control of everything that’s happening in your domain of work. You are therefore accountable for how work turns…
Business has long been compared to a battleground, and in the twenty-first century, the competition for talent has reached a fever pitch. We live in an era where larger organizations may use their enormous finances to tempt the cream of the crop of specialists, leaving smaller enterprises struggling for what’s left. The dilemma is, how…
“Poor leadership leads to poor customer experience” I see it all the time! Maybe you also see it all the time. Some of the most profitable companies in the country invest so much money in employee training and all sorts of technologies to improve the service process. Yet, the complaints about inadequate services and poor…
Life often presents us with challenges that can make us feel like victims, helpless in the face of adversity. This sense of victimhood is accompanied by emotions such as sadness, anger, fear, and anxiety, as we grapple with situations beyond our control. However, the journey from victim to victor is possible and transformative. It involves…
As I explore the world of leadership, I’ve found John Maxwell’s “5 Levels of Leadership” roadmap to be incredibly helpful. These levels, from starting as a leader to reaching the highest point, give us a clear path to follow. But there’s something important that I want to talk about – something that might not be…