Kindly note that all rates indicated are already inclusive of VAT.
| Date | Early Bird Rate | Regular Rate |
|---|---|---|
| August 18 | Php 1,680 | Php 2,240 |
Leaders and professionals are expected to solve problems and make decisions every day. Some problems are simple and only require the right procedure. Some are complicated and require analysis. Some are complex and need experimentation. Some are urgent and chaotic, requiring fast action before deeper analysis can happen.
The problem is that many people use the same approach for different kinds of problems. They jump to solutions too quickly. They rely on familiar answers. They brainstorm without first understanding the issue. They delay decisions because they are afraid to make a mistake. Or they make decisions without clear criteria, buy-in, or implementation plans.
This one-day live online workshop is designed to help leaders and professionals analyze problems more clearly, generate better options, make sound decisions, and present practical solutions with stronger confidence.
This is not a lecture-heavy creativity session. It is a practical problem-solving and decision-making workshop for people who need to handle real workplace issues, make better choices, and move solutions forward.
What Participants Will Learn
By the end of the workshop, participants will be able to:
- Explain why different types of problems require different responses.
- Use the Cynefin Framework to distinguish simple, complicated, complex, chaotic, and unclear problems.
- Avoid jumping to solutions before properly understanding the issue.
- Define workplace problems more clearly using practical analysis tools.
- Identify likely causes, effects, constraints, and stakeholders.
- Generate possible solutions using creative thinking tools.
- Use structured criteria to compare and evaluate options.
- Make better decisions by balancing logic, impact, risk, and practicality.
- Present and advocate solutions in a way that gains support.
- Create a practical action plan for implementing the chosen solution.
Workshop Methodology
The workshop will use practical and interactive online learning methods, including:
- short concept discussions
- guided reflection
- Zoom polls
- breakout group discussions
- shared digital worksheets
- online case analysis
- Padlet, Zoom whiteboard, or shared slide activities
- root cause analysis practice
- decision matrix exercise
- solution pitching
- action planning
Who Should Attend
This workshop is ideal for:
- supervisors
- managers
- team leaders
- department heads
- project leads
- operations leads
- HR practitioners
- L&D practitioners
- process owners
- high-potential employees
- professionals involved in solving workplace problems and making recommendations
Workshop Modules
- Module 1: Understanding the Nature of Workplace Problems
- Module 2: The Explorer’s Hat: Understanding the Problem
- Module 3: Problem Analysis Tools for Better Decisions
- Module 4: The Artist’s Hat: Generating Creative Options
- Module 5: The Judge’s Hat: Evaluating Options and Making Decisions
- Module 6: The Warrior’s Hat: Presenting and Advocating the Solution
- Module 7: Action Planning and Implementation Follow-Through
- Learning Synthesis
Why Attend
Workplace problems do not improve just because people talk about them. They improve when people understand the issue correctly, generate better options, make sound decisions, and follow through on implementation.
Many professionals are busy solving symptoms while the real causes remain untouched. Others have good ideas but struggle to organize them, evaluate them, or present them convincingly.
This workshop helps participants move from reactive problem-solving to disciplined and creative decision-making. They will learn practical tools for understanding problems, generating options, choosing solutions, gaining buy-in, and turning decisions into action.
Expected Participant Outputs
By the end of the workshop, participants will produce:
- personal problem-solving reflection
- problem type diagnosis notes
- improved problem statement
- root cause and impact analysis worksheet
- list of possible solutions grouped into solution themes
- decision matrix and selected solution
- solution pitch draft
- problem-solving action plan
- personal problem-solving and decision-making commitment
