Let’s be honest—most of us are drowning in messages every day. Emails, chat threads, reports, memos. And yet, somehow, we still miss the point. Why? Because clarity—real, thoughtful, get-to-the-point clarity—is becoming a lost art in business writing. Good writing isn’t about sounding impressive. It’s about being understood. Why Clarity Matters More Than Ever In business,…
April Salonga is a distinguished graduate with honors from St. Paul College Manila, where she earned her B.S. in Psychology. Her passion for Human Resources (HR) led April Salonga to a rewarding career focused on empowering organizations and individuals to achieve peak performance through innovative training programs, results-based action learning projects, and breakthrough coaching and…
Let ExeQserve Help You Bring Your L&D Strategy to a Higher Level! The Challenges of Outsourcing Training Several challenges hinder the effectiveness of training interventions: The relevance of content to learners’ jobs – Many training participants complain especially about off-the-shelf courses because they find it difficult to contextualize the content in their work setup. Learner…
Great managers are experts in the art and science of recognition. They recognize the importance of employee engagement in achieving organizational success. When employees are engaged, they feel a profound connection with the company, take ownership of its goals and do their best to contribute to its success. When they are disengaged, they sleep-walk through…
My quick answer is yes. Managing your boss is a very important skill! As a boss, it serves you to let them learn how to do it! There are so many benefits to this. Let me count the ways where your organization, you and your staff can grow if they learn to work with you…
The main reason for having a Succession Management Program is quite obvious; we want to make sure that we have a deep pool of talents ready to take on bigger responsibilities when the need arises. However, given the volatile nature of the business climate and the penchant of people to jump from company to company,…
I cannot emphasize enough the importance and urgency of HR demonstrating innovative-ness in creating solutions that attract, retain, develop, and engage talents. I know there are a lot of frustrations in this area. The only people experiencing more frustration than HR, I think, are the people who are in the receiving end of recruitment procedures…
Most people involved in organizational change experience a kaleidoscope of emotions. Regardless of the reason behind the change, feelings of anger, resentment, anxiety, resistance, sadness and excitement are common at different points in the change process. Feelings of fear often run rampant. What makes organizational change so scary for so many people? What are they…
“If you can’t sell the popular, sell the unpopular.” Boom San Agustin (on “Managing Your Circle of Influence”) The ability to know where your sales people want to go in their sales career is essential in keeping them motivated and passionate in doing their job. Sadly, many sales people simply see what they do as…
“The more you know the less you think” Boom San Agustin, Facilitator Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision to go to bed at night, decisions are constantly being made. And, together with that, problems are…