If you like to read or listen to leadership and management experts talk, you might find yourself (as I am), confused about their seeming contradictions. As a manager, you are expected to be “in charge” or in control of everything that’s happening in your domain of work. You are therefore accountable for how work turns…
Business has long been compared to a battleground, and in the twenty-first century, the competition for talent has reached a fever pitch. We live in an era where larger organizations may use their enormous finances to tempt the cream of the crop of specialists, leaving smaller enterprises struggling for what’s left. The dilemma is, how…
“Poor leadership leads to poor customer experience” I see it all the time! Maybe you also see it all the time. Some of the most profitable companies in the country invest so much money in employee training and all sorts of technologies to improve the service process. Yet, the complaints about inadequate services and poor…
Life often presents us with challenges that can make us feel like victims, helpless in the face of adversity. This sense of victimhood is accompanied by emotions such as sadness, anger, fear, and anxiety, as we grapple with situations beyond our control. However, the journey from victim to victor is possible and transformative. It involves…
As I explore the world of leadership, I’ve found John Maxwell’s “5 Levels of Leadership” roadmap to be incredibly helpful. These levels, from starting as a leader to reaching the highest point, give us a clear path to follow. But there’s something important that I want to talk about – something that might not be…
Think about the person you trust the most. Their face, their name—it’s likely an individual who you don’t hesitate to share your innermost thoughts and feelings with. However, take a moment to ponder this: Is this the same person you often find yourself disagreeing with? The one you engage in passionate arguments with and still…
In the ever-evolving landscape of the modern workplace, one truth remains constant: the responsibility for your professional growth rests firmly on your shoulders. While companies and bosses can provide resources and opportunities, you are the ultimate driver of your career success. Investing in your professional development isn’t just a smart move – it’s necessary if…
Imagine attending a training session or workshop with high expectations of acquiring new skills or knowledge, only to return to your workplace and find that nothing has changed. This frustrating scenario is all too common in the world of professional development. Many organizations invest time and resources into training their employees, only to see little…
Remember that intense conversation in “Usapang Training Atbp” where we delved into performance management as a talent development tool? The confusion between a holistic performance management system and the traditional performance appraisal was unbelievable! The challenge of altering mindsets became evident. This article springs forth from that discussion, aiming to provide HR professionals with a…
When did you stop asking and started guessing? Remember the time when we were kids, and our insatiable curiosity led us to ask endless questions about the world around us? Whether it was about the stars in the sky or why the grass is green, we were relentless in our quest for knowledge. Also, when…