By: Boom San Agustin If you’re an old hand at selling, like me, I’m sure you’re familiar with the Feature-Attribute-Benefit (FAB) tool (more popularly known as the FAB Analysis). However, sometimes frustratingly, many of the younger sales people I’ve been training had no idea what FAB was. So, here’s a short explainer before I get…
Most people involved in organizational change experience a kaleidoscope of emotions. Regardless of the reason behind the change, feelings of anger, resentment, anxiety, resistance, sadness and excitement are common at different points in the change process. Feelings of fear often run rampant. What makes organizational change so scary for so many people? What are they…
NOTE: THIS EVENT HAS EXPIRED Team ExeQserve would like to thank you for your continued support for the last 11 years. We will not be here today if it weren’t for our clients who trusted and believed in us. We promise to continue our journey on pursuing excellence in everything that we do. In line…
“If you can’t sell the popular, sell the unpopular.” Boom San Agustin (on “Managing Your Circle of Influence”) The ability to know where your sales people want to go in their sales career is essential in keeping them motivated and passionate in doing their job. Sadly, many sales people simply see what they do as…
“The more you know the less you think” Boom San Agustin, Facilitator Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision to go to bed at night, decisions are constantly being made. And, together with that, problems are…
” To know and not to do is not to know. To learn and not to do is not to learn. In other words, to understand something but not apply is not to understand it. It is only in doing and applying that knowledge and understanding is internalized.” Stephen Covey As Drake International build a high-performance…
ExeQserve conducted another successful 3-day Trainer’s Training Public Workshop last July 25-27, 2018. The workshop was conducted by ExeQserve’s very own President and Founder, Mr. Edwin C. Ebreo at BSA Twin Towers Hotel in Ortigas. The event was attended by 21 participants from different organizations and industries. The participants are highly engaged in the discussion &…
“Today’s problem came from yesterday’s solution” – Peter Senge Many of today’s challenges are complex and cannot be tackled with the narrowly-focused, unconnected thinking of the past. Managers must be capable of seeing the big picture and must make decisions and take action in complex environments in which finance, economics, clients, people and nature are interconnected…
“When I discover who I am, I’ll be free.” – Ralph Ellison, Invisible Man Organizational Behavior is the collective behavior of each employee. Their individual behavior affects the dynamics of the group. Everyone’s role contributes to the organizational performance, either directly or indirectly. Regional Human Rights Commission – ARMM (RHRC-ARMM) sent 63 of their employees…
“Your image is the result of the collective perceptions people have about you. Appearance, Behavior, Gestures, Facial Expressions, Voice, this is your professional package.” –Karen Espiritu, Facilitator Does your company invest heavily in their image through advertising, marketing and even in their office furniture? If so, they believe that image is one key differentiation factor…