HR strategy

HR Strategy Planning

There is a direct relationship between organizational success and the quality of HR Work. Available for download in this post: Strategic HR Management Plan and Training Plan Template: The success of Human Resource Management is defined by its ability to create strategies that contribute to the achievement of organization’s goals and overall strategies. When HR fails…

People Management and Organizational Effectiveness

People Management and Organizational Effectiveness

If people think that their HR Department is not contributing enough to the company’s bottom line, they probably aren’t, but they should be. I notice that this is usually not part of what the company expects from the department but it should be. The biggest topics in Management planning activities are financial, marketing, sales and operations strategies…

training

ExeQserve Supports Workplace Learning and Performance

This concept is sweeping the world of training. In the Philippines, our own Philippine Society for Training and Development is campaigning for turning the Filipino Trainer into a “Workplace Learning and Performance Professional” In the recently concluded PSTD convention, the organization declared this vision of the Filipino WLP professional: “The Filipino Workplace Learning and Performance…

The Relationship Side of Disciplining

By Edwin Ebreo When employees violate company policies, it is the supervisor or manager’s job to give the appropriate sanction. If an employee’s offense is minor or not grave enough to cause termination, the penalized employee will continue to be that supervisor’s staff and the supervisor will have to continue relying on that employee’s performance…

Making SMART Goals, SMARTER

By Jun M. Roy (Jun Roy is one of  ExeQserve’s Senior Training Consultants. He is also the head of training for one of the Philippine’s largest insurance company. He blogs at HR Toolbox. Know more about him by clicking the link above.) Most  likely, you have heard about S.MA.R.T. Goals hundreds, if not thousands of times already.…

On Resume Writing: Turn the ZZZZs to Zings

By: Geraldine Cruz If resumes are supposed to put people in the best possible light, then why are many dynamic, driven personalities represented by staid, lifeless resumes? If your cover letters are supposed to highlight the best of who you are, then why do your cover letters seem like they were lifted from generic templates that…

Top 10 Service Culture Indicators

by Edwin C. Ebreo How deeply is customer service embedded in your culture? I came up with some kind of a checklist that I wish to share with you today. Does your company policy clearly communicate that customer happiness is a priority? Do your employees understand clearly the implications of rendering good or bad customer service?…