Performance Management Framework

A Roadmap to Effective Performance Management and Talent Development for HR Managers

Remember that intense conversation in “Usapang Training Atbp” where we delved into performance management as a talent development tool?  The confusion between a holistic performance management system and the traditional performance appraisal was unbelievable! The challenge of altering mindsets became evident. This article springs forth from that discussion, aiming to provide HR professionals with a…

Becoming a T-Shaped Professional: Unlocking the Power of Diversified Skills

I have been noticing that many managers and supervisors lean too much on their technical skills and experience that they fail to appreciate the need to develop other skills necessary for effective leadership and management. Non-T=Shaped Managers struggle with coordination, collaboration, and delegation, and fail to increase the value they create for their organization. If…

First, Build Trust: The Important Role of Leadership in Building Teams

Team building is a vital aspect of successful organizations. When teams work together cohesively, it leads to increased productivity, innovation, and overall success. As a team leader, your role is crucial in fostering teamwork and maximizing your team’s potential. One key element that drives effective team development and leadership is building trust. Understanding Team Development…

The Crucial Role of Customer Service: Building Stronger Relationships and Partnerships

Companies continuously seek ways to set themselves apart from their rivals in the cutthroat business environment of today. While innovation and the quality of the products are important, customer service has remained constant and important in all fields. Excellent customer service can change the game in any industry by developing deeper connections with clients and…